Flexcom > Troubleshooting Guide

Simulations Failing to Start

•Job Execution Service & Troubleshooting describes the intermediary entity which manages the interaction between the user interface and the finite element engine programs, and provides some useful advice to overcome any communication problems should they arise.

•NetHASP License Troubleshooting describes steps that are useful for troubleshooting any issues with network licensing which uses the NetHASP system (physical red dongle).

Simulations Failing to Complete Successfully

•Troubleshooting Simulation Failures presents some general guidelines regarding the use of Flexcom, and also gives some advice on what to do if an analysis fails to complete successfully.

USer Interface Issues

•The Model View Troubleshooting guide should be useful if you experience problems with the Model View (e.g. persistently blank Model View).

Further Assistance

•Our on-line Software Knowledge Base is a web based resource which contains answers to frequently asked questions. It essentially provides best practice advice on how to use the software and troubleshoot issues commonly encountered by software users. First time users will be asked to register with their company email address and individual password. New users are approved as soon as possible after registration.

•Contact Wood if you require further assistance from the Flexcom Software Support Team.