If you have problems using Flexcom, and none of the suggestions in the documentation help to resolve those problems, we are happy to provide you with technical support. Generally speaking, e-mail is the best medium by which to send support queries, as keyword files are typically required by our support team to reproduce problematic behaviour. Our support email address is sw.support@woodplc.com. We recommend that you direct all queries to this general address, rather than to any particular individual within the company. The rationale being that this address is continually monitored by several members of the support team, and so should ensure a prompt reply. Any queries addressed directly to individuals may be inadvertently overlooked, for example if that person is out of the office.
You can also contact the software business development team for more information on Flexcom and other industry leading solutions in the Wood advanced software range. Again the most reliable method of communication is via email, to our sales address sw.support@woodplc.com. We also have a web site with information about our range of products and services, http://www.woodplc.com.
Finally, feel free to contact us by phone (+353-91-481210) if you prefer.